Managed IT Services
Let us take the stress out of technology management.
We collaborate closely with each of our clients to deliver customized IT solutions that fit their business needs. Etech provides full-service Managed IT including:
certified IT experts
24/7 Helpdesk & Tech Support
It’s never a good time for technical difficulties to arise, but when they do – our certified IT experts will be there for you with 24/7 tech support. We will resolve any issues that you might have run into. With multiple ways to reach us, we will provide you with prompt, professional service to resolve the problem.
Network Administration
With our proactive network administration service, you’ll be able to relax knowing that your IT infrastructure is secure and running at peak performance. We’ll handle every aspect of your network including:
- Installation and administration of local area network (LAN) servers to provide an organized directory structure for all workstations to access and save data
- Backup of each user’s settings and documents to the server, which provides the ability to access your workstation settings from any PC at your office
- VPN and firewall configuration for secure connections from remote offices or residences
- Wiring and setup for wireless and cable networks
- Disaster recovery planning for onsite and offsite data and archiving of your entire information system and data
- Daily maintenance, monitoring, and reporting on the server
- Preventative maintenance of software and hardware on file server tower
protect your information
Backup & Disaster Recovery
Now more than ever, backup and disaster recovery (BDR) is a critical step to take for business continuity in the event of an unforeseen emergency such as a cyberattack, outage, or natural disaster. Data loss and downtime are extremely costly and can devastate a business, and many companies are underprepared.
We provide customized BDR solutions to protect your entire business – not just the critical data. With our EtechASP express startup service, we’ll handle the installation, configuration, and customized backup software. Once the hardware and the underlying operating system are in place, our professionals will set up automatic server backup systems to protect your information and allow you to restore previous file versions.
IT Consulting
Etech works closely with every customer to provide IT strategy consulting and roadmaps to ensure your technology is aligned with their business goals. We will review the IT environment on a regular basis to identify opportunities for increased efficiency, streamlined operations, upgrades, and technology cost savings. If you have a particular project or need in mind, such as compliance, we are happy to provide you with fast, cost-effective solutions.
partner with industry-leading technology manufacturers
Vendor Management & Procurement
Etech can help streamline and keep track of all your technology vendors and devices to improve quality, reduce costs, save time, and further align to business goals. We partner with industry-leading technology manufacturers to provide high-quality equipment for your business. We also have the resources to procure customized equipment including Mac and PC computers, servers, printers, surveillance systems, peripheral devices, and more.
We act as the primary point of contact for all your technology-based vendor relationships and software/hardware purchases, including:
- Sourcing, selection, and quoting
- Product shipping, tracking, and receiving
- Setup, installation, and configuration
- Post-purchase support, repairs, and upgrades
- Security updates and patching
- Proactive management of contracts, subscriptions, and warranties
Server Virtualization
Whether you are looking to consolidate equipment, increase storage capacity, or improve security standards, Etech offers server virtualization and migration services to allow your business to move from a confined physical environment to one that is more accessible across the organization.
- Microsoft Azure, Amazon Web Services, and Office 365
- Secure application hosting for internal and external information collaboration
- Web hosting
- CRM (Customer Relationship Management)
- SharePoint scalable portal servers to connect people, teams, and knowledge across business processes
- Custom web-driven databases to track, locate, and report vital information
streamline your Connections
Internet & Wi-Fi Management
Secure connectivity is critical for every business in today’s fast-growing technology environment. Etech can help streamline all your internet and Wi-Fi connections including:
- Setup, installation, and configuration of high-speed DSL and cable internet
- Layered security measures such as firewall and antivirus
- Virtual private networks (VPN) for remote access
- Web servers to support all types of content
- FTP servers to send large digital files via the internet
- E-mail servers for multiple e-mail accounts without paying per account
- Global contact setup to create one company-wide contact database
- Exchange hosting to enable calendar/contact sharing system-wide and remote connection to all e-mail messages
- Website and e-mail account hosting
- Video conferencing installation and support
We’d Love to hear from you!
GET CONNECTED
We collaborate closely with each of our clients to evaluate their technology needs and provide seamless solutions that fit with their business model.
PARTNERS & CERTIFICATIONS
